STRAY KIDS (스트레이키즈) ALBUM - [SKZHOP HIPTAPE '合 (HOP)'] (PLATFORM ALBUM_NEMO VER.)

The expected release date is 12.13.24, and it usually takes 3-5 business days, or in some instances, up to a week, for us to receive the shipment AFTER IT RELEASES IN KOREA. Please note that this is not a guaranteed time frame, as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.

Depending on the pre-order volume, fulfillment processing could take longer than expected.

Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.

ATTENTION: Due to the heavy volume of pre-orders, which started on November 14th, 2024, for pre-orders, here are some guidelines for fulfillment processing. Please read before placing pre-orders so you do not worry about your order. 

(1) We expect to receive the shipment from Korea between Dec 18th and 20th, 2024.  However, due to the holiday season, shipments from Korea could take longer than usual. 

(2) Once we receive the shipment from Korea, we have to inspect the albums.

(3) We will start fulfillment by the order number we received, meaning we will start from the pre-orders submitted on November 14th, 2024.

(4) If you placed a pre-order recently close to the release date, near December 13th, it will take longer than expected due to the heavy volume of pre-orders.

(5) Once we receive the shipment from Korea, we expect to fulfill all orders within a week or two, depending on the pre-order volume (counting only business days). We will fulfill all orders within 7-14 business days of processing time starting from the day we receive all albums from Korea. However, depending on the volume of orders, it could take longer without further notice.

IMPORTANT: If you order any pre-orders with in-stock albums, they will be held until all albums are ready to be shipped or picked up at a specific location you choose.

PRODUCT DETAILS (specific inclusion details on this website are subject to change and adjustment without notice based on product updates, market conditions, and other factors given by the manufacturer company):

• Package Sleeve
• QR Card
• Photocard Set
• Photocard (Random 1 out of 8)
• Stamp Sticker Set
• Manual Card

IMPORTANT NOTES (DISCLAIMERS):

• The release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown. 
• The outer box/case/sleeve/cover is made to protect the product underneath. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery; therefore, it cannot be a reason for exchange or return.

*** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover, may occur during packaging/delivery and cannot be the reason for return or exchange.

For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.