STRAY KIDS (스트레이키즈) ALBUM - [ATE] (LETTER VER.)

The expected release date is 07.19.24, and it usually takes 3-5 business days for us to receive the shipment once it is released in Korea. In certain cases, it may take up to a week. Please note that this is not a guaranteed time frame, as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.

Depending on the pre-order volume, fulfillment processing could take longer than expected.

Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.

ATTENTION: Due to the heavy volume of pre-orders, which started on June 19th, 2024, for pre-orders, here are some guidelines for fulfillment processing. Please read before placing pre-orders so you do not worry about your order. 

(1) We expect to receive the shipment from Korea between July 22nd and 26th, 2024. We explained that once released and shipped, receiving Korea's albums would take 3-5 business days.

(2) Once we receive the shipment from Korea, we have to go through an inspection of the albums.

(3) We will start fulfillment by the order number we received, meaning we will start from the pre-orders submitted on June 19th, 2024.

(4) If you placed a pre-order recently close to the release date, near July 19th, it will take longer than expected due to the heavy volume of pre-orders.

(5) Once we receive the shipment from Korea, we expect to fulfill all orders within a week or two, depending on the pre-order volume (counting only business days). We will fulfill all orders within 7-14 business days of processing time starting from the day we receive all albums from Korea. However, depending on the volume of orders, it could take longer without further notice.

IMPORTANT: If you order any pre-orders with in-stock albums, they will be held until all albums are ready to be shipped or picked up at a specific location you choose.

PRODUCT DETAILS:

• Letter Envelope
  
• CD
• Postcard Set

FIRST-PRESS / PRE-ORDER ONLY (included inside the album):

• Photocard (Random 1 out of 8)
  

IMPORTANT NOTES:

• Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown. 
• The outer box/case/sleeve/cover protects the product underneath. Small spots, scratches, flaws, discoloration, bends, creases, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc., on the cover cannot be a reason for exchange or return. The inner sleeve may be affected because contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.

*** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover, may occur during packaging/delivery and cannot be the reason for return or exchange.

For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.