The expected release date is 02.03.23. Once it release, it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
DEPENDING ON THE VOLUME OF ORDERS, FULFILLMENT PROCESSING COULD TAKE LONGER THAN EXPECTED.
Please order with consideration. ALL SALES ARE FINAL – NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
– Regarding all of the outbox cases (PLEASE READ):
“OUTBOX CASE” is only for protecting the contents inside. With that stated, refunds or exchanges are impossible due to the outbox case being damaged (cracked, torn, bent, etc.) during the in-transit of delivery.
So, please refer to the above when you order. As we have already been informed, we aren’t responsible for the above reasons.
PRODUCT DETAILS:
- Light Stick Cape
IMPORTANT NOTES:
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one’s monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.
** The outer box/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
Fast shipping and professional packing
Due to our long-term partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer a variety of shipping options. Our warehouse personnel are well trained and will be able to pack the goods according to the exact and precise specifications. Prior to shipping, your goods are carefully examined and secured. We deliver to hundreds of thousands of customers every day in different countries. This is a sign of our determination to become the biggest online retailer in the world. Both Europe and the USA have warehouses and distribution centers.
It is important to note that orders with multiple items are processed according to the particular item.
Prior to shipment the items, our staff will carry out a thorough inspection on the products you ordered. Today, the majority of orders will be shipped within 48 hours. The delivery time varies between 3-7 days.
Returns
Stock is dynamic. It is not managed entirely by us, as we are involved with multiple organizations, such as the factory and our storage. The stock levels may fluctuate at any time. Please be aware that it is possible for your order to be out of stock after you have placed the order.
Our policy lasts thirty days. If you don't receive the product within the 30 days period, we are not able to provide either a return or exchange.
The item must not be used and in the original packaging. The item must be returned in its original packaging.
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