The expected release date is 11.14.22 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier OR later than expected. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis..
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL PRE-ORDER SALES ARE FINAL – NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
– Regarding all of the outbox cases (PLEASE READ):
“OUTBOX CASE” is only for protecting the contents inside. With that stated, refunds or exchanges are impossible due to the outbox case being damaged (cracked, torn, bent, etc.) during in-transit of delivery.
So, please refer to the above when you order this item. As we have already been informed, we aren’t responsible for the above reasons.
Product Details:
- Digipack
- 3 Discs
- Photobook
- Fold Poster
- Photo Bookmark Set
- Photocard (Random 1 out of 7)
EXCLUSIVE GIFT (ONLY FOR DVD):
- 1 Group Postcard
IMPORTANT NOTES:
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one’s monitor and actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
Quick Shipping and Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly educated to pack your items exactly according to the specifications we provide. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands of customers every day across multiple countries. This shows our commitment to become the biggest online retailer on earth. Warehouses and distribution centers can be located throughout Europe and the USA.
Please note that orders with more than one item are given a processing time according to the specific item.
Before shipping, our team will perform a thorough inspection on the products you have ordered. Most orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
Due to the multiple parties involved such as the factory and the warehouse, we cannot effectively manage inventory. The stock can change at any time. It's possible that your order will be unable to fill once you've placed your order.
Our policy is valid for 30 days. If thirty days have passed from the date you purchased the product, we are unable to give you a refund or exchange.
The item should not be used and in its original condition. The item must be returned in its original packaging.
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